Guardian Service — the on-premise Sovereign Shelf tier. Commander appliance on-site, cloud portal alongside, full feature set including POS integration and pick-by-light.
The Commander runs the rendering pipeline locally and connects to your POS. Internet outages don't stop tag updates, picks, or staging operations — the Commander keeps working and reconciles when the link is back.
What's included
- Everything in Sentinel Service
- POS integration — live SKU / price / stock sync from your POS (Spire, ODBC, others)
- Pick-by-light — warehouse and shopfloor pick sessions guided by tag LEDs
- Will-call staging — TAG58 customer-name and order-aging signage
- Configuration backup — templates, tag bindings, store settings recoverable from cloud snapshot
- Advanced reporting — pick performance, push timing, telemetry roll-ups, POS sync health
- Offline-tolerant operation — full functionality during internet outages
Highlights
- On-premise rendering — tag images are built locally, never round-trip to the cloud.
- Customer POS credentials stay on the Commander — never transit the Sovereign Shelf cloud.
- Master-admin console proxy lets support deep-link into Commander UIs over WireGuard without separate credentials.
- OTA updates flow over WireGuard with snapshot-rollback if a healthcheck fails.
Where it fits
- Multi-location retailers needing live POS price and stock sync.
- Customers with unreliable WAN where the floor must keep running through outages.
- Sites with pick-by-light or will-call workflows on the shopfloor.
- Requires the Sovereign Shelf Commander (one per store).